Software Project Process Management Maturity and Project Performance: An Examination of Taiwan’s Software Companies

Even after a wide variety of tools, technologies, and management methods are poured into information systems (IS) development, IS projects are still plagued by unmet user’s requirements, schedules, and budgets. Many researchers and practitioners have argued inadequate software development process planning is a critical factor accounting for this high IS project failure rates. The Capability Maturity Model (CMM) was introduced by Software Engineering Institute as a guideline for increasing project maturity in the software development process. CMM categorizes organization’s software development process into five maturity levels. Each level presents a different stage of software process management maturity. The purpose of this study is to examine the implication of the software process management maturity on project risks and project performance. A survey was conducted to the corporate IS managers in Taiwan. How Internet Dependency Affects The Adoption Of Online Shopping And Information Searching Kuanchin Chen Western Michigan University, U.S.A. J. Michael Tarn Western Michigan University, U.S.A. Bernard T. Han Western Michigan University, U.S.A. ABSTRACT This study examined Internet user’s behavioral patterns from the standpoint of Internet dependency. Two popular e-commerce activities: online information searching and online shopping were assessed for how much of their adoption is related to Internet dependency. Respondents were classified into three groups (i.e., nondependent users, positive dependent users, and negative dependent users) based on their level of Internet dependency. The results show that both positive dependent group and negative dependent group shopped online and searched product information more frequently than the nondependent group. Internet experience was not found significant across groups. Findings also show that gender gap appeared in both dependent groups, while there were slightly more female users in the nondependent group. Internet dependency was found to predict the adoption of these major e-commerce activities. Web site design guidelines were also provided.This study examined Internet user’s behavioral patterns from the standpoint of Internet dependency. Two popular e-commerce activities: online information searching and online shopping were assessed for how much of their adoption is related to Internet dependency. Respondents were classified into three groups (i.e., nondependent users, positive dependent users, and negative dependent users) based on their level of Internet dependency. The results show that both positive dependent group and negative dependent group shopped online and searched product information more frequently than the nondependent group. Internet experience was not found significant across groups. Findings also show that gender gap appeared in both dependent groups, while there were slightly more female users in the nondependent group. Internet dependency was found to predict the adoption of these major e-commerce activities. Web site design guidelines were also provided.